Amazon is closing its cashierless markets: But why?

Say goodbye to supermarkets without cashiers

According to reports, Amazon is one of the stores where the Just Walk Out system is implemented. gradual One will start to lift. While the process is expected to be completed this year, it is known that this technology is in more than half of the company’s Amazon Fresh stores. However, Amazon will continue to expand its Fresh stores and equip them with smart systems.

The most notable of these smart systems is Dash CartThere will be ‘s. These are the basics smart shopping carts we can say. These tools feature a browser and screen and allow you to make instant payments while shopping. According to Amazon, Dash Carts offer a more reliable solution than Just Walk Out.

So why did the Just Walk Out system fail?

Although the process operates autonomously in ideal situations, the accuracy of the information is required to determine whether the products are labeled correctly or whether the correct payment has been made. More than 1,000 people were working behind the scenes. These “cashiers,” who were not present at the cash register or in the store, watched video recordings and intervened when necessary to ensure a smooth experience. This occasionally resulted in customers receiving their receipts hours after shopping or facing payment adjustments. Moreover, it is available in every store scanner and video camera systems are also incredibly expensive and their maintenance was complicated.

Although Amazon aims to achieve fewer than 50 reviews per 1,000 purchases on its Just Walk Out system, recent data 700 human reviews per 1,000 sales shows that it is necessary. Naturally, this shows that the system is inefficient and illogical. Amazon will continue to keep the Just Walk Out system in a small number of stores, but will generally move away from this type of expensive testing. Even though the company owns Whole Foods, it has difficulty competing with competitors such as Walmart, Costco and Kroger. That’s why Amazon Fresh stores are aimed to become widespread as supermarkets.




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Source link: https://www.donanimhaber.com/amazon-kasiyersiz-marketlerini-kapatiyor-peki-ama-neden–176003