Apple shuts down AI-powered notification summaries that give false information

Apple has temporarily disabled the AI-powered notification summaries feature for news and entertainment apps on the grounds that it creates false and misleading content. With the developer preview versions of iOS 18.3, iPadOS 18.3, and macOS Sequoia 15.3, notification summaries have been completely disabled in all apps that fall into this category. Apple plans to reactivate the feature after improving it.

This decision came particularly after complaints from the BBC. BBC had stated that Apple had misinterpreted a news report in its summaries, stating that murder suspect Luigi Mangione had shot himself, and that this error could mislead the public.

Besides this, Apple is making a number of changes to make notification summaries more transparent. Notification summaries will now be displayed in italics and users will be able to disable these summaries directly from the lock screen. Additionally, users who enable the notification summary feature will be shown a warning message that this service is still in beta.

Although Apple’s artificial intelligence-focused “Apple Intelligence” service was announced with great expectations last year, these recent events have shaken the trust of users. The fact that notification summaries provide misleading and out-of-context information has been a major concern, especially for media organisations.

Apple stated that it plans to make additional explanations so that users can more clearly understand that notification summaries are created by artificial intelligence. However, the technology is not currently reliable enough for news and entertainment applications.

Although the company plans to announce new artificial intelligence features this year, deficiencies in basic services raise questions in the minds of users. To overcome this situation, Apple aims to focus primarily on existing problems.

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