Companies are using AI to monitor their employees on platforms like Slack and Zoom

british writer George Orwell and his book 1984 known to almost everyone. The book takes place in the imaginary country Oceania, in a dystopian future where a totalitarian regime rules. In this dystopia, the unit called the Thought Police keeps people’s thoughts under control and limits freedom of expression.

The recent proliferation of artificial intelligence-based monitoring systems used in workplaces evokes many aspects of this dystopia. It requires us to reconsider the fundamental rights of employees such as privacy and freedom of expression.

Now, according to what was shared by CNBC, many large companies are Slack, Microsoft Teams ve Zoom It is turning to artificial intelligence-based monitoring systems that analyze messages in popular business applications such as. Companies may take this action if they are providers of monitoring systems. Aware It is carried out with.

Aware uses artificial intelligence models that have the ability to analyze employees’ emotional states by monitoring their messages. However, it is controversial how this technology affects fundamental rights such as privacy and freedom of expression. Analysis of contact data raises concerns among employees. Because the company More than 3 million employees, more than 20 billion It is said to analyze the interaction.

In some companies, such tools are used for relatively innocent purposes, such as assessing collective employee reactions to new corporate policies. However, although monitoring systems can identify bullying, harassment, discrimination and similar negative behavior by flagging posts by specific individuals, there are also concerns that they may interfere with employees’ private lives.

Aware, Walmart, Delta Air Lines, T-Mobile, Chevron ve Starbucks It is used by brands such as.