Graphics card that is expensive to repair
According to a shared post on Reddit, a user commented on the new Asus brand he bought. GeForce RTX 4090 It detects a deterioration in the power connection of the graphics card. This deterioration in the plastic part is reported to the technical service without delay.
However, the technical service accepted the graphics card as out of warranty, saying the GPU was not functional, and charged a service fee of around $3700 for the card priced at $2799. Naturally, the user, who thought that he fully met the warranty conditions, took to the Reddit platform.
While the reactions on Reddit continued, the user also conveyed the situation to the Asus CEO office. A special technical staff is assigned from the office to solve the user’s problem. Since there is no exact RTX 4090 graphics card in stock, the entire purchase price, including taxes, has been refunded to the user.
This incident is not the first for Asus. Previously, a problem with the Asus ROG Ally game console was considered out of warranty, but then a step back was taken when it caused great outrage on social media.
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