Microsoft Explains Why Office Applications Crash

Recently, many Microsoft Office users Outlook, Word ve OneNote He started to encounter frequent crashes while writing, checking articles, or doing other writing tasks in applications such as.

According to Microsoft’s statement, this problem is In Office 2407 version emerges and 17830.20138 It is seen in installations of or above. In order to understand whether your system is affected by this situation, it is necessary to check whether events with the code Event 1000 or Event 1001 appear in the Event Viewer.

This code looks like this:

“Faulting application name: OUTLOOK.EXE, version: 16.0.17830.20138, timestamp: 0x66aaad8c

Faulting module name: mscss7it.dll, version: 16.0.12527.20122, timestamp: 0x5e439ea1

Exception code: 0xc0000005

Error offset: 0x000000000003e518

Bad process ID: 0x0x51B0

Faulting application start time: 0x0x1DAE97DD89190C3″

On the other hand, in this error report module name It may vary depending on the device language. For example, for Turkish, an error like mscss7tr.dll appears.

According to the statement from Microsoft, the cause of this problem is outdated language packs. In the statement made on the subject, “This issue may occur if the language pack version has not been updated to the current version. In the C:Program FilesMicrosoft OfficerootOffice16 folder mscss7xx.dlIf you check the version of the l file, it should be a close build to the Office version, but may not match exactly.” The expression was used.