Lately, we’ve been seeing a lot of complaints about PSN accounts being banned for no reason. On internet forums and social media, users are reporting that their PlayStation Network accounts have been suddenly suspended. However, the most common reason behind this situation may be a mistake made by users. Especially the frequently encountered “chargeback” process leads to the banning of PSN accounts.
What is Chargeback and how does it affect PSN accounts?
One of the most common reasons for PSN accounts to be banned is the “chargeback” process. Chargeback means that after a purchase, users request to get the money back through their banks. However, Sony’s terms of service are quite clear: A chargeback is considered suspected fraud and may result in a temporary ban on your PSN account.
For example, when some users are dissatisfied with a product or make a wrong purchase, they try to get a refund through their bank. However, this action is considered a malicious behavior by Sony. In one user’s case, a game purchase made using his mother’s credit card resulted in the cardholder requesting a chargeback, which led to his PSN account being banned.
If your PSN account has been banned due to chargeback, there are some steps you can take to fix this situation. You can request to lift the ban by contacting Sony and get your account back by paying the debt incurred. However, repeated chargebacks may result in your account being permanently suspended. Therefore, it is best to be careful before requesting any refund.
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