Statement from Apple regarding the major problem in iOS 17.5

Apple: It’s not caused by iCloud Photos

According to Apple, the problem is not caused by iCloud Photos. Everything is in your device from a corrupt database entry in the file system stems from.

Photos that are not completely deleted from the user’s device iCloud not syncing with Photosdu. These files were kept only on the device. However, these files may have been transferred from one device to another when restoring from a backup, performing a cross-device transfer, or restoring from iCloud Backup without using iCloud Photos.

The post on Reddit has been deleted!

Apple also responded to the Reddit user who shared that the photos appeared again on the sold device. apple, This claim is false says. The company says that after a complete wipe of a device using the mentioned steps (Settings – General – Transfer & Reset – Erase All Content and Settings), all files and content are permanently deleted. After these steps, everything on the device is permanently deleted and there is no chance of old photos reappearing. By the way, the post regarding the complaint in question was deleted after Apple’s statement.

Affects a small number of users and photos

Apple also points out that this issue affects a small number of users and a small number of photos. The company adds that it does not have access to users’ photos or videos. iOS 17.5.1 Although the update solves this problem, it is useful to open the Photos application and check.




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