Xiaomi, SU7 launched a comprehensive recall program to solve the autonomous parking system problem affecting some of its electric sedan vehicles. This recall, which includes a total of 30,931 vehicles, covers SU7 Standard models produced between February and November 2024. The problem is caused by a software error in the vehicles’ autonomous parking system and can cause unexpected accidents while parking.
Firstly November 2024The problem, which arose when a user reported that his vehicle exhibited unexpected movements while parking, was clarified as a result of Xiaomi’s investigations. Research has shown that a timing error in the system’s cloud-based synchronization affects the parking system algorithms. This error caused the sensors to fail to detect accurately, leading to parking maneuvers that resulted in scratches and crashes.
Xiaomi took quick action to fix this situation, making improvements to the cloud infrastructure and adding additional security measures to the parking system. It was announced that after the arrangements made, the possibility of the problem recurring was completely eliminated. Companyconfirmed the reliability of the solution through extensive testing over two months.
The recall process is designed to allow vehicle owners to have their problems resolved with minimal fuss. Xiaomi offers a free software update that vehicle owners can get over the internet, without having to go to a service center. This update can be directly downloaded and easily installed via the vehicles’ internal connectivity system. Necessary notifications are sent to vehicle owners about the update process.
This move Xiaomi’nin While it once again shows the importance it attaches to customer satisfaction, it also reveals the seriousness of software errors encountered in autonomous vehicle technologies. Owners of vehicles included in the recall are recommended to install the reported update as soon as possible.
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