Some people like to use their rights to the fullest, but this person seems to have overdone it a bit. A man in China drove the e-commerce platform crazy and found himself in court when he tried to return a phone 77 times in seven days. So how did this incident develop? Details are in our news…
The man who abused his right to return his phone within seven days sued the e-commerce giant! He turned out to be wrong.
It all started in China when a man named Lu bought four phones from an e-commerce platform. He bought the phones and started using them. When he wanted to return it, he wanted to exercise his right to unconditional return within seven days. But the refund request was rejected by the e-commerce platform.
Lu did not give up and sold the phones on the second-hand platform at a lower price and took the platform to court to compensate for his losses. “I made a loss, the platform should pay for this loss!” he said. Things did not go as expected for the person who thought he would win the court.
The details revealed in court were shocking. Lu, who was trying to return the phones, in six months from this platform 209 orders created. 106 of these are smartphones and full 77 of them were returned. That’s why the e-commerce platform rejected the return requests for the last four phones.
The court stated that Lu abused this right because it was against the principle of honesty and that the right to extradition should not be abused in this way. So the court rejected Lu’s case in the decision.
E-commerce platforms in Turkey generally grant an unconditional right of return within 14 days. The right of return, which is available in almost all countries, is a good service, but it may not be wise to overuse it. This incident is an important example for us to understand where the limits of consumer rights begin and end.
So, what do you think? Should consumer rights be exercised in this way? You can share your opinions in the comments section below.
Source link: https://shiftdelete.net/satin-aldigi-77-telefon-iade-etti-mahkemelik-oldu